 RETURNS PROCEDURE
If the product you receive does not work properly, please use
the following procedure which has bee designed to minimize delays.
1. Phone technical support on (1)4705482,7618383,8040404,2621045,7610077,080-23288880,080-33037876,quoting
your invoice number. Our technical staff will be able to decide
whether the problem relates to the products or the installation.
Most technical problems are due to improper installation procedure
and we always willing to advice any customer on the right
installation procedure.
2. In the likely event faulty product the technician will run a test on the product and refer you back to Sales. Please return the goods in the original packing with a copy of your invoice. Also fill form at the reception giving full details of the fault.
3. Please note that we cannot be responsible for delays from our suppliers in a repair or replacement is necessary.
REFUNDS AND CREDIT
Carriage charges are not refundable.
Stock items are not refundable for credit or refund in cash.
Stock items can be returned within seven days for a full credit against future purchase.
If a cash refund is required, there will be 25% restocking charge |
